faqs

shipping &
delivery

Where is my shipment?

Please refer to www.marulin.co.uk/shipping for more info.

Do you ship internationally?

Yes, we ship internationally. Please note that duties and customs may need to be paid in order to receive your package. Please check your local jurisdiction for rates and queries.

about Marulin

What does Marulin mean?

During Japanese colonisation of Taiwan, Mr. J.L. Lin traded with Japan using a chop that was similar to the Marulin logo. “Maru” means circle in Japanese. The two characters in the logo mean “Lin.”

Where does your tea come from?

Our tea comes from our farms and friends in Taiwan. Our premium teas come from our farms and other small farmers. Our farms are part of a co-operative, so the leaves are combined with neighbouring farms in the village of Nantou to produce some of our teas. Because we specialise in Oolong tea, the tea in our tea bags is sourced from many regions of Taiwan.

our teas

Are Marulin teas organic?

We select our teas on taste and quality. We are aware that most small farmers are unable to afford to get an “official” organic certification because of its costs. However, because of a rise in demand for pesticide- and chemical-free teas in Taiwan, many of our farmers provide us tea that have been carefully grown and produced to high standards.

Are Marulin teas fairtrade?

We are not officially “fairtrade”, but we source our teas directly from our farms and friends. We buy our teas at a fair price.

Why do the teas vary in taste?

Conditions such as soil, climate, season and altitude affect the taste of the tea. Additionally, the process that the leaves go through and the skill of the tea-makers decide the taste of the tea.

Is there caffeine in your teas?

Yes, the teas made from camellia sinensis naturally contain caffeine. The caffeine content varies, depending on how it is made, the conditions it is grown, the length of time it is brewed, et. al. Typically, the caffeine content of an average cup of tea varies from between 20 – 75mg.

Is your matcha ceremonial grade?

Only, we suppose, if you want to have a ceremony with it. In reality, the reason that people debate matcha grades is that there is not and have never been highly precise or official definitions of these grades. These grades are based on personal tastes and opinions, and the marketing whim of companies selling the matcha. We selected our matcha for everyday use so that it can be enjoyed all the time, not just by connoisseurs with expensive tastes and time for elaborate ceremonies. You can sweeten it, you can cook with it, you can add milk or soya to it – all at an affordable price.

Where is your matcha from?

It is from Taiwan, also known as Formosa.

welcome to marulin!

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